Andaluz Inc. (“Andaluz,” “we,” “us,” or “our”) builds custom software for the businesses we partner with. This Privacy Policy explains what personal information we collect when you visit our website or get in touch with us, how we use it, and the choices you have. By using our website or contacting us, you agree to the practices described below.
1. Information we collect
We only collect the information we need to respond to you and to keep our website working well.
Information you give us
- Contact details — such as your name, email address, company, and anything you choose to tell us when you email hello@andaluzinc.com or book a call with us.
- Scheduling information — when you book a call, the details you submit are handled through Google Calendar appointment scheduling (see “Third-party services” below).
Information collected automatically
- Usage and device data — basic technical information such as your IP address, browser type, device, referring page, and the pages you view, collected through standard server logs and analytics.
- Cookies and similar technologies — small files that help the site function and help us understand how it is used. See “Cookies” below.
2. How we use your information
We use the information we collect to:
- Respond to your enquiries and schedule and conduct calls or meetings;
- Provide, maintain, and improve our website and services;
- Communicate with you about a potential or ongoing engagement;
- Understand how visitors use our site so we can make it better;
- Protect against fraud, abuse, and security risks; and
- Comply with our legal obligations.
We do not sell your personal information, and we do not use it for automated decision-making that produces legal effects.
3. Legal bases for processing
Where the General Data Protection Regulation (GDPR) or similar laws apply, we rely on the following legal bases: your consent (which you may withdraw at any time), our legitimate interests in operating and improving our business, the performance of a contract with you, and compliance with legal obligations.
4. Cookies and analytics
Our website may use cookies and similar technologies that are necessary for the site to function and, where applicable, to measure traffic and usage. You can control or delete cookies through your browser settings; disabling some cookies may affect how the site works. If we use third-party analytics, those providers process data on our behalf under their own terms.
5. Third-party services
We rely on trusted third parties to operate our website and business. These may include:
- Google — for appointment scheduling (Google Calendar) and email communication;
- Hosting and content delivery providers — to serve our website;
- Analytics providers — to understand site usage.
These providers only process your information to provide their services to us and are required to protect it. We encourage you to review the privacy policies of any third-party service you interact with.
6. How we share information
We share personal information only as needed: with service providers who help us operate (as described above); when required by law, regulation, or valid legal process; to protect our rights, safety, or property; or in connection with a merger, acquisition, or sale of assets, in which case we will notify you of any change in ownership or use of your personal information.
7. Data retention
We keep personal information only for as long as necessary to fulfil the purposes described in this policy, to maintain our business relationship, or to comply with legal, accounting, or reporting obligations. When information is no longer needed, we delete or anonymise it.
8. Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you;
- Request that we correct or update inaccurate information;
- Request that we delete your information;
- Object to or restrict certain processing;
- Request a copy of your information in a portable format; and
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, email us at hello@andaluzinc.com. We will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with your local data protection authority.
9. Security
We use reasonable technical and organisational measures to protect your personal information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.
10. International data transfers
We may process and store information in countries other than the one in which you live. Where we transfer personal information across borders, we take steps to ensure it receives an adequate level of protection in line with applicable law.
11. Children’s privacy
Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically to stay informed about how we protect your information.
13. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: hello@andaluzinc.com
- LinkedIn: linkedin.com/company/andaluzinc